Frequently Asked Questions

Our innovative team of engineering professionals with a deep understanding of each client`s needs have answers to the questions you have.

In an emergency situation, you may mix engine oils since oil starvation is much more damaging than mixed oil. Lubricants are always formulated to meet the requirements of various OEM (original equipment manufacturer) and international classifications – API, ACEA, etc. However, there are many ways of formulating a specific type of lubricant. Mixing two oils that have equivalent properties will not pose a serious problem, but final performance of the mixture cannot be guaranteed. All engine oils available on the market (petrol or diesel, mineral or synthetic) are generally mixable but the blending of two oil(s) qualities reduces the performance of the oil in your engine.

Lubricants are best stored under cover in a cool, dry, clean environment away from direct sunlight. If drums are to be stored outside, the drums should kept on their sides with the bungs in the 3 and 9 o’clock positions. Oil containers should never be left open once the seal is broken. Different lubricants have different shelf lives but it is good practise to keep storage time less than 12 months. For this reason it is best to use the First-In, First-Out (FIFO) method. This method simply requires the storekeeper to use the oldest lubricants that were put into the storage system first and the newest lubricants put into the storage system last. This will help ensure lubricants do not accidentally exceed their recommended shelf life.

You must be extremely careful about your engine`s oil level. Check and monitor oil levels on a regular basis.
If your engine oil level is too low, there is a risk that the lubricating oil film will thin away increasing metal to metal contact. This will result in premature wear or engine failure. But there is also a risk if the oil level is too high, because the crankshaft can come into contact with the oil, which can severely damage the engine.

Mineral based motor oils are further refined to give synthetic based motor oils therefore it is clear clear that synthetic based motor oils are a step up. Mineral based motor oils have drain cycles of about 5000km while Synthetic based motor oils have drain cycles that range from 8000km to 15000km. Synthetic based motor oils can save you a lot of money.

Viscosity is a measure of a fluid's resistance to flow. A fluid with low viscosity flows easily and is often called "thin." Water is an example of a fluid with a relatively low viscosity. A fluid with high viscosity is often described as "thick."Maple syrup is an example of a fluid with a relatively high viscosity.